We ship via Swiss Post and major carriers depending on weight and destination. A tracking number will be sent to you by email upon shipment.

Swiss Stock: ships within 24 business hours.
Pre-orders: lead time indicated on the product page (depending on the publisher).
On order: 7 to 14 business days on average.

Yes – Switzerland and international depending on the zones configured at checkout. Fees and delivery times are calculated at the payment stage.

You will receive an email with the tracking link as soon as the package is handed over to the carrier. Please also check your spam folder.

Detailed conditions are in our refund policy. In summary: returns are possible on eligible items that are unopened and in their original packaging, within the specified timeframe.

Contact us via the contact form or by email with your order number. We will send you the procedure.

Pre-orders and numbered items may be subject to specific conditions. Consult the product page and our GTC.

Contact us immediately with photos. We'll find a solution: exchange or refund, depending on the case.